Refund Policy
Message us within 30 days of your payment and we refund what you haven't used, no questions about why. Unused credits come back in full. A label you unlocked counts as used, because the full label is yours from that moment: we keep the best bundle price for that number of labels ($29 for 1, $69 for 3, $199 for 10) and refund the rest. Yearly plans work the same way: pay $399, unlock 6 labels, and you get $261 back. After 30 days a payment is not refunded, but you can cancel a yearly plan in one click and it won't renew. If a value is wrong because of our calculation, we fix it for free for as long as the label is in your account, and within the 30 days you can choose a refund for that label instead.
What is refunded
- Bundle credits you have not used, in full.
- Labels you unlocked are yours to keep, so they count as used, at the best bundle price for that number: $29 for 1, $69 for 3, $199 for 10, combined as cheaply as possible. The rest of your payment comes back.
- Yearly plans work the same way. Example: you pay $399 for Unlimited and make 6 labels. Those cost $138 as two 3-packs, so you get $261 back.
- A label with a wrong value caused by our calculation: we fix it for free for as long as the label is in your account, or refund it if you ask within the 30 days.
How to ask for a refund
Send us a message through our contact form within 30 days of your payment, from the email address you paid with. One short message is enough, and we do not ask why. The refund goes back through Whop, our payment partner, to the card or account you paid with.
Yearly plans
Within 30 days of a payment, the guarantee above applies to that payment. After that a plan is not refunded, but you can cancel at any time in one click: it stays active until the end of the year you paid for and does not renew. We email you before it renews.